Read About the Recall
Philips has established a registration process that allows patients, users, or caregivers to look up their device serial number and begin a claim if their unit is affected. At this time, this process is only available for patients, users, or caregivers in the USA and Canada. More countries will be added shortly.
CLICK HERE TO BEGIN THE REGISTRATION PROCESS
We want to make you aware of an important development related to certain CPAPs, BiPAPs, and ventilators manufactured by Philips Respironics. Please be sure to read this information in detail.
- On June 14, 2021, Philips Respironics announced a voluntary recall for Continuous and Non-Continuous Ventilators (certain CPAP, BiPAP, and Ventilator Devices) due to two issues related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in these devices. For information on the Recall Notice, a complete list of impacted products, and potential health risks, visit www.philips.com/src-update.
- Access Healthcare Services & Supplies is in communication with Philips about this recall and we will do our best to communicate information to patients as it becomes available.
- At this point, Philips has not provided the timing of the availability of potential future product replacement.
- Please also reach out to your physician with any additional questions you may have regarding your therapy.
- You can access the Philips Respironics Q&A at https://www.usa.philips.com/healthcare/e/sleep/communications/src-update#questions_and_answers.
- We realize this is unwelcome news, but please be assured that Access Healthcare Services & Supplies's primary focus is on your health and safety.
- If you have any questions please feel free to contact us online or by phone at 1-855-741-8306.